Frequently Asked Questions

Browse our catalog on the Shop page, add items to your cart, and proceed to checkout. Your shipping cost and payment instructions for Zelle, Venmo, Cash App, or crypto are shown right at checkout — no need to wait for a follow-up email.

You will receive an order confirmation email right away with your order reference number. Send payment using the instructions shown at checkout, including your order number in the memo line. Once payment is received, your order ships within 1–3 business days.

Yes — reach out to us at orders@bestillvitality.com as soon as possible with your order reference number. We can modify or cancel orders that have not yet shipped.

Yes. Contact us at orders@bestillvitality.com with the items and quantities you are interested in and we will provide a custom quote.

We accept Zelle (preferred), Venmo, Cash App, and cryptocurrency (USDT/USDC). Payment instructions for your chosen method are shown directly at checkout.

Payment instructions and your final total, including shipping, are shown directly at checkout. Send payment using your chosen method right after placing your order, with your order number in the memo line.

We do not store or process any credit card or banking information on our site. All payments are made directly through third-party platforms (Zelle, Venmo, Cash App, or crypto wallet) using the instructions shown at checkout.

Shipping is calculated per order based on weight, dimensions, and your delivery address. The exact shipping cost is shown at checkout before you submit your order.

We ship via USPS, UPS, and FedEx. USPS Priority Mail is our standard method; UPS 2nd Day Air and FedEx 2-Day are available as paid expedited upgrades at checkout.

Orders ship within 1–3 business days of confirmed payment. Delivery time depends on your location and the carrier selected.

At this time we ship within the United States only. Please contact us at orders@bestillvitality.com if you have questions about your specific location.

Yes. We provide a guarantee on shipment arrival — if your order does not arrive, we will attempt one reship before issuing a full refund. Please contact us at orders@bestillvitality.com if you experience any issues with delivery.

All compounds are HPLC verified at >99% purity and confirmed by Mass Spectrometry (MS) and Amino Acid Analysis (AAA). Certificates of Analysis (COAs) are available for most compounds.

View available COAs on our COA page. For compounds not yet listed, email us at orders@bestillvitality.com and we'll send it promptly.

Storage conditions vary by compound. Each product listing includes recommended storage instructions. In general, lyophilized peptides should be stored at -20°C in a dry environment away from light until reconstitution.

All products sold by Be Still Vitality are strictly for scientific research purposes. They are not drugs, foods, or dietary supplements. By purchasing, you confirm you are 21 or older and a qualified researcher using these compounds solely for legitimate research.